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Booking terms

Version of 25 October 2026

What to expect from booking to moving out, in plain words. You accept these when you send a booking request. Your rental agreement, sent after verification, has the exact amounts for your room.

  1. Step 1

    Book a visit

  2. Step 2

    Verification

  3. Step 3

    Agreement & deposit

  4. Step 4

    Move in

Booking and visits

  • Sending a booking request is free and doesn't commit you to anything. We confirm your visit on WhatsApp.
  • We approve a booking once you've seen the room and want it. Rooms are not held until the deposit is paid.

Verification

  • Every resident completes a one-time verification before moving in: the standard tenant verification required in Punjab. You upload your Aadhaar and a photo from your account; we file the tenant verification with the police.
  • We store your name, father's name, date of birth, gender and address for this, never your Aadhaar number. We delete the document images once verification is done.

Rental agreement

  • After your verification is cleared we send your rental agreement to your account. It lists your room, rent, food plan, deposit and notice period.
  • It's a leave-and-licence agreement for 11 months, renewable. You read it and accept it online by typing your full name; we keep a dated copy you can print any time.

Refundable security deposit

  • A refundable security deposit is paid before move-in, together with the first month's rent. The amount is shown with each room and in your agreement.
  • It's returned within 15 days of moving out, after deducting only unpaid rent or bills and the cost of damage beyond normal wear and tear. Any deduction is written down with the reason in your account.
  • To get the full deposit back, give the notice period set for your stay (shown in your agreement, usually 30 days) before moving out. The deposit doesn't earn interest and can't be used as the last month's rent unless we agree in writing.

Rent and bills

  • Rent is paid monthly in advance and shows up in your account with a UPI pay link. Electricity and anything not included in rent is billed separately, as listed on the stay's page.
  • You can switch between the with-food and without-food plans from the next month.

Living here

  • Please follow the house rules and gate timings of your stay, shown on its page and in your agreement.
  • Report anything that needs fixing from your account. Your stay's manager assigns it to the caretaker and you can track it until it's done.

The deposit is refunded within 15 days of moving out. Questions? Ask us on WhatsApp from any stay's page. See also our privacy policy.